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CRM Software - Customer Relationship Management
WebOptimising have created generic and turnkey bespoke Customer relationship management (CRM) software to help our clients organize and manage their relationships with customers, including collecting, storing and analyzing customer information.

Customer relationship management software comprises of business management and how this automates within the businesses sales and marketing structure. CRM software addresses the needs of Marketing, Sales and Distribution, Customer Service and Support within an organization. CRM allows the bespoke sharing of key data on prospects, customers, partners, competitors and employees. The purpose of CRM software is to manage the customer through the entire lifecycle, i.e. from prospect to qualified opportunity to order.

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